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Refund Policy

Payments already made to Cloudbillz Pro edition and for any module(s) will not be refunded, once payment is processed by the payment gateway irrespective of the billing cycle, monthly or yearly.

Upon cancellation of your account or downgrading your account to Cloudbillz Free Edition, you won’t be charged again unless otherwise for any due amounts incurred before the downgrade or account cancellation.


Terminate your account
You can cancel your account at any time by logging into your account and selecting the Account Information  link under Settings  link. Click the Cancel My Account  button.

Downgrading your account to Cloudbillz Free Edition or change account subscriptions

To downgrade your account to Cloudbillz Free Edition or to add/remove modules, please select Upgrade & Extend  link under Settings.